Our Policies

Refund & Cancellation Policy :

  • 1. Order Cancellation Fee will be applicable Once Payment & Order Received.
  • - In Case of Class 2 DSC Order Cancellation , 250/- Per DSC Will be charged for Order Cancellation If DSC is not downloaded.
  • - In Case of Class 3 / DGFT DSC Order Cancellation , 500/- per DSC will be charged for Order Cancellation If DSC is not downloaded.
  • - In Case of USB Tokens Order , No Refund will be entertained once we receive payment and order.
  • - In Case of Biometric Machines , No Refund will be entertained once we receive payment and order.

Shipping Policy :

  • 1. In Case of Courier / Speed Post or any other transport mode : -
  • - Delivery Time can not be control by eSolutions and we provide estimated delivery time.
  • - In Case of You receive damaged courier, before receiving courier either confirm with us or do not receive the courier.
  • - In Case of Special Request for any Special Courier , Shipping method , extra charges shall be paid by client.

Return Policy :

  • 1. In Case of USB Tokens -
  • - No Return request shall be entertained once delivered in any case.
  • 2. In Case of Biometric Machines -
  • - No Return request shall be entertained once delivered in any case.


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